LCvista offers comprehensive support to ensure you’re never stuck for long.

• Support is available via email during business hours (8 AM to 8 PM Eastern, Monday–Friday), with phone support reserved for emergencies or urgent compliance issues.

• Use email for most questions, including password resets, navigation help, and technical troubleshooting.

• For feature requests, use the Ideas Portal.

• Remember, not all issues require direct support—many answers can be found in the Knowledge Base, Community, or LCvista Academy.

Business Hours and Response Times

Support is available Monday through Friday, 8 AM to 8 PM Eastern Time. LCvista responds to all inquiries within one business day.  Timely responses help ensure your administrative tasks stay on track.

Email Support: General questions and troubleshooting help

• LCvista platform: support@lcvista.com

• Conferences i/o: support@conferences.io

Phone Support: Emergencies and urgent compliance needs

Phone support is reserved for emergencies, such as site outages or urgent compliance audit needs. Call 1-888-291-7057 for immediate assistance. Use this channel only when a rapid response is critical to your organization.