How to Cancel a Session and Send Automatic Session Unenrollment Notifications

To ensure that attendees are promptly informed about session cancellations or unenrollments, you can set up automatic notifications in LCvista. Follow these steps to configure session unenrollment notifications:

1. Access the Notifications Hub

2. Configure the Session Unenrollment Notification

Search for the Session Unenrollment email template.
If no template exists, create a new notification and set the event to Session Unenrollment.
Ensure that the notification delivery is set to Automatic.

3. Select Attendees to Notify

Go to the Attendees hub of the program you wish to update.
Select the users you wish to notify about the unenrollment.
Click on the Actions dropdown menu and choose Unenroll.
Toggle the Send Emails option to On.
Edit the notification message if desired.

4. Manual Calendar Removal

Users will need to click "Remove from calendar" from the email to remove the event from their calendars.

5. Delete the Session

Once unenrollment emails have been sent to attendees, you can safely delete the session.
From the Training hub, click the row action icon and select Edit Session > Session [select the session number]
At the bottom of the session edit form, click the Delete Session button. Confirm the action by clicking Delete Session and Related Data.

Note: This action cannot be undone.

By following these steps, you can efficiently set up automatic notifications for session unenrollments, ensuring that all relevant attendees are kept informed of any course cancellations.