Moderate Social Q&A during a session

Moderate Social Q&A video walkthrough (3 min.) 

 

 

Overview

The session Moderator’s toolkit can help maximize the value of the time dedicated to Q&A. 

 

Tools 

  1. Click the gear to open Social Q&A settings: 

 

  1. Use the heart to highlight a question. Only moderators can see which questions are highlighted, this doesn’t change attendee’s view at all:

     

  2. Click the check badge to mark a question as answered or completed. By default, this will remove the question from the attendee’s view but this can be changed in the Social Q&A settings:

     

  3. Click the X to delete a question entirely. This will remove the question from both the attendee’s and moderator’s view, as well as the session engagement reports:

    Please Note: We are unable to restore any data that is permanently deleted. Please use caution when deleting data from the site, and consider checking it off instead.

     

  4. Respond to questions directly in the app. Click the question, enter a response, and click Save:

     

  5. Sort and filter questions submitted by audience members:



Tip! Moderators can also click a button to spotlight a particular question on the big screen. To learn more, see our article entitled Show Current Question On-Screen.