Overview
The session Moderator’s toolkit can help maximize the value of the time dedicated to Q&A.
Heart, Check & X Options
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Use the heart to highlight a question. Only moderators can see which questions are highlighted; this doesn’t change the attendees' view at all:
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Click the check badge to mark a question as answered or completed. By default, this will remove the question from the attendee’s view, but this can be changed in the Social Q&A settings:
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Click the X to delete a question entirely. This will remove the question from both the attendees' and moderators' view, as well as the session engagement reports:
Please Note: We are unable to restore any data that is permanently deleted. Please use caution when deleting data from the site, and consider checking it off instead.
Sort & Filter Questions
Sort and filter questions submitted by audience members:
Respond Directly to Attendees
- Respond to questions directly in the app. Click the question, enter a response, and click Save:
- Add a Hyperlink to attendee responses
Tip! Moderators can also click a button to spotlight a particular question on the big screen. To learn more, see our article entitled Show Current Question On-Screen.
Video Tutorial
Moderate Social Q&A video walkthrough (3 min.)
Related to